Refund policy

Return & Refund Policy

At our store, we strive to ensure that you are fully satisfied with your purchase. If you are not completely happy, we’re here to help.

Returns
You have 30 days from the date of delivery to request a return. To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-returnable items include:

• Gift cards

• Personal care items

• Final sale or clearance items

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

Contact Us
For return requests, please contact us at: pangege9900@gmail.com

Return Address:
75 Irwin Rd, Etobicoke, Ontario M9W 2P7, Canada